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Job Title

Customer Service Representative / Customer Support

Office time

SUN - THU: 8:00 AM to 6:00 PM

Location

Anywhere (Remote)

Job Type

DayNight Shift Remote

Deadline

15 Jul, 2024

Company Description

Pied Piper is a compression software company that stores your data across a network of devices, giving you instant access to your data even though that data is not physically stored on the device you’re using. In essence, space is saved because the data is spread across a larger network of devices, yet the same…

Skills

Customer Service

Description

Proven work experience as a Sales Representative in other reputed companies
Excellent knowledge of Microsoft Office and Google tools
Experience with BRM and CRM practices and ability to build productive business relationships
Excellent communication, negotiating, and selling skills
Prioritizing, time management and organizational skills
Ability to tailor presentations to the needs of the audience.
Bachelor’s degree in business or a related field

Job Responsibilities

Present, promote, and sell products and services with convincing arguments to existing and prospective customers.
Analyze customer needs and costs to meet their needs.
Establish, maintain and develop positive customer and business relationships
Maximize customer satisfaction by expediting resolution of customer problems and complaints
Meet sales targets and achieve results on schedule.
Coordinate sales output with team members and other departments.
Create reports on customer needs, problems, questions, and interests, as well as on competitors and new products and services.
Try continuously improve through feedback